The Leadership Friction (1)
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Edition 17 - The Talent Equation
When a team member is underperforming, the instinct is to act. But the intervention only works when the diagnosis is right. In this edition of The Leadership Friction, Amy K. Nunn walks through a three-part framework for identifying whether you are dealing with a Skills gap, a Knowledge gap, or a Heart gap. Each one looks similar on the surface. Each one requires a completely different response. And the most expensive mistake leaders make is pouring time and resources into the wrong one. Before your next performance conversation, make sure you know which problem you are actually trying to solve. Read More0 downloads Details